Legal

Terms of Service

Edunex Nepal — Last updated: 2026-04-20

By accessing or using https://edunexnepal.com.np, you agree to these Terms of Service.

Overview

Introduction

These Terms of Service govern your use of Edunex Nepal's platform. By using our services, you confirm that you have read, understood, and agree to be bound by these terms.

✉️support@edunexnepal.com.np

📞+977 970-5398470

Section 01

Services Provided

Edunex Nepal provides the following educational services:

Paid Online Courses

Structured curriculum for Class 11 and 12.

Quizzes & Assessments

Practice tests and performance tracking.

Live Classes via Zoom

Real-time interactive sessions with instructors.

Recorded Class Videos

On-demand access to all class recordings.

Study Notes & LMS Features

Curated notes and a full learning management system.

Section 02

User Accounts

Users can register using email and password (email verification required) or Google sign-in.

You are responsible for maintaining the confidentiality of your account credentials. Do not share your login information with anyone.

Section 03

Payments and Pricing

eSewa Only

Payments are accepted exclusively via eSewa.

Price Changes

Course prices may change for future batches.

Re-enrollment Protection

Once enrolled, you will not be charged again for the same batch.

Section 04

No Refund Policy

All purchases are final.

This policy applies without exception.

No Refunds

Payments cannot be refunded under any circumstances.

No Cancellations

Enrollments cannot be cancelled after purchase.

No Chargebacks

Initiating chargebacks violates these terms.

This applies even if you do not attend classes, do not complete the course, or face personal or technical difficulties.

Section 05

Content Ownership and Restrictions

All course materials — videos, notes, quizzes, and live class recordings — are the exclusive property of Edunex Nepal. The following actions are strictly prohibited:

Downloading Videos

Downloading course content in any form is not allowed.

Screen Recording

Recording the screen during classes or video playback is prohibited.

Account Sharing

Sharing login credentials with others violates these terms.

Redistributing Content

Reselling or redistributing any course content is strictly forbidden.

Violations may result in permanent account termination without refund.

Section 06

Live Classes

Recording Policy

Live classes may be recorded and reused as course content.

Conduct Standards

Abusive or inappropriate behavior is not tolerated.

Enforcement

Violating users may be removed or permanently banned.

Section 07

Account Suspension or Termination

Edunex Nepal may suspend or terminate accounts for any of the following reasons:

Policy Violations

Piracy

Fraud

Misuse

Account Sharing

Chargebacks

No refunds will be provided after termination.

Section 08

Service Availability

We are not responsible for interruptions caused by:

Internet Issues

Connectivity problems on the user's or ISP's side.

Power Failures

Outages beyond our operational control.

Zoom Service Issues

Downtime or disruptions on the Zoom platform.

Maintenance Downtime

Scheduled or emergency maintenance windows.

Section 09

Educational Disclaimer

Edunex Nepal provides educational support only and does not guarantee exam results, grades, or academic success. Outcomes depend on individual effort and circumstances.

Section 10

Limitation of Liability

Edunex Nepal shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform, including but not limited to loss of data, loss of income, or emotional distress.

Section 11

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Nepal. Any disputes will be resolved in the appropriate courts of Nepal.

Section 12

Changes to Terms

Terms will be updated only when necessary. Continued use of the platform after any changes constitutes acceptance of the updated terms. We encourage you to review this page periodically.

Section 13

Contact Information

✉️

support@edunexnepal.com.np

📞

Phone

+977 970-5398470

🇳🇵

सेवा सर्त (संक्षेप)

कोर्स खरिद गरेपछि रकम फिर्ता हुँदैन।
भिडियो डाउनलोड, स्क्रिन रेकर्ड, वा खाता सेयर गर्न पाइँदैन।
Zoom कक्षा रेकर्ड हुन सक्छ।
नियम उल्लंघन गरे खाता बन्द हुन सक्छ।